Returns & Exchanges

We want you to be completely satisfied with your Elizabeth Arden purchase; if for any reason you are not, we offer a hassle-free return process within 30 days of your original purchase date. Please note that products must be in their original condition and include all original packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to return.

• 2.
  Print Your Label

  Select the reason for your return and generate a pre-paid UPS shipping label, which will be sent directly to your email for easy printing.

• 3.
  Pack Your Items

  Carefully place the items in their original packaging and secure them in a sturdy shipping box, ensuring the printed return label is clearly visible on the outside.

• 4.
  Ship and Track

  Drop off your package at any authorized UPS location; once received and inspected at our warehouse, your refund will be processed to the original payment method within 7-10 business days.